Hello jobseeker! We are Freedom Consulting Group. Here, employees have the freedom to spread their creative wings. With a team of experienced leaders and top-tier talent, we’ve worked hard to establish ourselves as the premier technology company serving the Intelligence Community. At Freedom, your brain is always in style.
Category: Systems Administration
Title: System Administrator, Level 2
Location(s): Positions Available in Maryland
Security Clearance: TS/SCI with appropriate agency Polygraph
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Qualifications:
Shall possess the following capabilities: