Product Manager - Atomic Spectroscopy

Columbia, MD posted on September 21

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Product Manager – Atomic Spectroscopy

 

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Our products include Gas Chromatographs, Liquid Chromatographs, Mass Spectrometers, Total Organic Carbon Analyzers, UV-Vis Spectrometers, Fluorescence, Atomic Absorption, IR, X-Ray, and Universal Testing Machines. In 1975, SSI Corporate Headquarters was established in Columbia, Maryland and we currently have nine regional offices coast to coast.

 

The successful Product Manager in this position will:

 

  • Grow the Atomic Spectroscopy product line.
  • Research, plan, direct, and implement business strategies that ensure the goals of the Atomic Spectroscopy product line are obtained (product, price, promotion and distribution).
  • Become the company’s process owner on Atomic Spectroscopy products and their related markets by developing a competitive strategy (annual business plan) to meet the assigned product line goals and objectives.
  • Support related functions of the Atomic Spectroscopy product line, including marketing, sales, application use, training, installation, and phone support.
  • Strategize the demonstration and presentation of products to potential and current customers to support the sales effort.
  • Travel (significant) to customer sites and provide on-site support where needed.
  • Training customers and less experienced Shimadzu staff (feature / benefit analysis, positioning strategies) in the product line.
  • Continually assess the competitive environment and customer requirements to price and position products competitively and analyze for report to sales.
  • Implement and sustain promotional plans and budgets of Atomic Spectroscopy products. (Advertising, trade shows, direct mail, internal promotion, website …)
  • Accurately forecast market requirements and propose hardware and software resolutions to meet these needs to the Global Product Development groups in Japan..
  • Align all assigned product introductions and releases. Provide product design change and improvement recommendations.
  • Develop customer support materials to further sales for the product line (such as brochures, technical notes, application notes flyers, etc…)

 

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

  1. To perform applications work as required effectively positioning the product and analyzing customer samples.
  2. Provide application, operational and maintenance support of those products sold by SSI or its representatives.
  3. To develop a knowledge base through the accurate documentation and reporting of product failures and repairs.
  4. To develop installation and maintenance procedures for products as required.
  5. To cooperate with Service and Technical Support to effectively train on the operation of new products.
  6. To maintain the current IQ/OQ/PT protocols and develop protocols for new products.
  7. To maintain assigned instruments in application labs.
  8. To travel as required to support the assigned product line.
  9. To manage, train and mentor less experienced personnel.

 

SCOPE:

This position’s primary focus is on tactical marketing issues, education and quality support regarding the assigned products, while ensuring effective and efficient use of resources.    This will include the full scope from product design to customer satisfaction, coordinating efforts with the Marketing team, Sales, Service, and the Regional staff.


 

KNOWLEDGE REQUIREMENTS:

CASUAL

WORKING

THOROUGH

Japanese Culture

Negotiation

Sales

 

Public Speaking 

Computer Hardware/Software

Computer OS/Windows

Customer Relationships

Selling Skills

SSI Organization              

Telephone Skills

Systems Troubleshooting Ability

Organizational Skills

Communications Skills

Product Knowledge

Application Skills

Chemistry/Physics Sciences

Competitive Knowledge

Report Preparation

Product Management

Marketing Research

Analytical Techniques

Government Regulations

Leadership Skills

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

Product manager must have a Bachelor’s degree in the life sciences with some marketing knowledge and at least seven years (or the equivalent) experience in technical applications, instrument troubleshooting and maintenance/repair knowledge in the assigned product line (Atomic Spectroscopy). A strong history of good organizational, communication, research analysis and leadership skills are essential. Experience in maintenance and/or repair of analytical instrumentation, marketing background and any sales experience is highly desirable. Attention to detail and strong customer service skills are required along with a dependable work ethic.

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Our products include Gas Chromatographs, Liquid Chromatographs, Mass Spectrometers, Total Organic Carbon Analyzers, UV-Vis Spectrometers, Fluorescence, Atomic Absorption, IR, X-Ray, and Universal Testing Machines. In 1975, SSI Corporate Headquarters was established in Columbia, Maryland and we currently have nine regional offices coast to coast.

Shimadzu Scientific Instruments will be recognized as the leader of Analytical Measurement while providing for a better quality of life.   Quality People: Our most important asset. Involvement, teamwork, a commitment to excellence and fairness are the values that govern our work. Quality Products: Our products must always satisfy the needs of our customers through innovative design and unsurpassed reliability. Quality Service: Our commitment to customer support is essential for customer satisfaction.   Shimadzu Scientific Instruments believes that each employee contributes directly to the growth and success of the organization and, therefore, is continuously on the search for extraordinary talent.

Benefits offered!:

  • Medical Insurance (PPO plan)
  • Dental Insurance (PPO Plan)
  • Vision Plan
  • Flexible Spending Accounts
  • Education Assistance
  • Variable Pay Plans
  • Paid Vacation and Personal Time
  • 10 Paid Holidays
  • Short & Long Term Disability
  • Employee Assistance Plan
  • Pet Insurance
  • Prepaid Legal Services
  • Identity Theft Protection
  • 401k Plan with Company Match

 

Shimadzu Scientific Instruments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Wage

DOE

Experience

Any

Type

Full-time