LMS Training Administrator

Columbia, MD posted on September 21

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LMS Training Administrator - Columbia, MD

POSITION SUMMARY:

The individual in this position is responsible for ensuring a high-quality training experience for guests (internal and external), beginning with course registration in the learning management system (LMS) right up to departing the customer training and education center (CTEC) upon course completion.

Responsibilities include, but are not limited to, responding to LMS registration and grading inquiries, scheduling courses and registering external certifications in the LMS, managing CTEC facilities, securing hotel space and flights for guests travelling for training, administrative functions, monitoring training classroom personal protective equipment (PPE), as well as other related duties that may be assigned from time to time.

Due to the responsibilities of this position, work hours different from normal office hours may be required occasionally to ensure end-of-day guest needs are met.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

  1. Ensuring a high-quality training experience for guests visiting the CTEC.
  2. Act as primary administrator (subject matter expert) for the departments Learning Management System for day to day operations, in which duties may include:
  • Responding to LMS inquiries related to registration, grading, functionality issues ….
  • Entering and scheduling courses into the LMS.
  • Assist employees and external customers with certifications.
  • Generate and run standard and custom reports on learning content, as requested.
  • Assist training supervisor & manager with assigning learning plans/paths.
  • Monitor system updates, changes and troubleshoot system issues.
  • Set-up user accounts and assist Training Supervisor with appropriate access levels for users.
  • Train LMS users on key system functionality, administrative tasks and processes.
  • Understand, update and document (SOP) LMS business processes.
  • Make recommendations for future improvements to content management, workflow processes and user experience. Take the initiative to stay current on latest products, system releases and processes for the LMS.
  1. Booking CTEC facilities for training classes and functions and preparing any related documentation.
  2. Securing hotel space and flights for field personnel and new hires traveling for training.
  3. Handling various administrative duties to include, but not limited; assisting Training and Development Department Personnel as needed.
  4. Making sure training classroom PPE is available and visitor badges have appropriate safety exits on the backside.
  5. Ordering and clearing catered meals for training sessions and other daytime events.
  6. Ordering food supplies, paper products, and office supplies.
  7. Monitoring corporate training assets, including the Training Van, Projectors, Door Badges, class rosters, lobby appearance etc.


 

SCOPE:

This position’s primary focus is to provide guests a high-quality, enjoyable training experience; while managing the day to day administration of the departments Learning Management Software program.

KNOWLEDGE REQUIREMENTS:

CASUAL

WORKING

THOROUGH

Japanese Culture

LMS administration

Computer Literacy

 

Documentation Preparation

MS Windows

 

Product Knowledge

Administrative Skills

Telephone Skills

Customer Relations

Organizational Skills

Communication Skills

 

 

 

 

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Our products include Gas Chromatographs, Liquid Chromatographs, Mass Spectrometers, Total Organic Carbon Analyzers, UV-Vis Spectrometers, Fluorescence, Atomic Absorption, IR, X-Ray, and Universal Testing Machines. In 1975, SSI Corporate Headquarters was established in Columbia, Maryland and we currently have nine regional offices coast to coast.

Shimadzu Scientific Instruments will be recognized as the leader of Analytical Measurement while providing for a better quality of life.   Quality People: Our most important asset. Involvement, teamwork, a commitment to excellence and fairness are the values that govern our work. Quality Products: Our products must always satisfy the needs of our customers through innovative design and unsurpassed reliability. Quality Service: Our commitment to customer support is essential for customer satisfaction.   Shimadzu Scientific Instruments believes that each employee contributes directly to the growth and success of the organization and, therefore, is continuously on the search for extraordinary talent.

Benefits offered!:

  • Medical Insurance (PPO plan)
  • Dental Insurance (PPO Plan)
  • Vision Plan
  • Flexible Spending Accounts
  • Education Assistance
  • Variable Pay Plans
  • Paid Vacation and Personal Time
  • 10 Paid Holidays
  • Short & Long Term Disability
  • Employee Assistance Plan
  • Pet Insurance
  • Prepaid Legal Services
  • Identity Theft Protection
  • 401k Plan with Company Match

 

Shimadzu Scientific Instruments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Wage

DOE

Experience

Any

Type

Full-time