ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
The essential functions of the Lead Installation Technician are to serve the customers of the company by installing heating and air conditioning systems with an emphasis on quality installations, performed efficiently and following all applicable local and national codes. Maintain a reputation for quality installations, as well as keeping the customer informed of what is being done as well as when and how it will be done.
Complete all required paperwork in a timely and accurate manner; work with and train any installation helpers which may be assigned to work with you; complete and sign-off on all Job Quality Checklists; maintain the equipment and inventory in your truck for maximum efficiency; attend bi-weekly 8:00 AM Tuesday morning staff meetings; attend company or vendor training as required; maintain any necessary licenses or certifications which may apply; exhibit professional conduct at all times, whether at the job site or driving company vehicles.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This individual must be willing to pursue, develop and participate in continuing education.
Must have exceptional customer service and organizational skills, and be able to work well with people.
EDUCATION and/or EXPERIENCE
High School degree or equivalent.
Must be able to read and write English well enough to read and prepare invoices time sheets and proposals.
Must be able to successfully complete mathematical aptitude evaluation.
Must be capable of applying sound business judgment to all decisions.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain a valid driver’s license. Must have appropriate current state or local license if required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly requires sitting, walking, bending, and lifting for prolonged periods of time.
The employee must have a full range of body movements including the use of hands feet and fingers to handle or feel objects and must be capable of bending, reaching, and crouching. Able to handle or feel objects and use tools and equipment and must be capable of bending, reaching, crouching, climbing and crawling.
Must have command of all five senses sight, hearing, touch, smell and taste. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time.
Must be able to lift up to 100 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position will require working indoors and outdoors in various climate conditions ranging from very cold with rain to very hot and humid. This includes attics, crawl spaces, and confined locations. The employee may be called upon to be in customer or service production sites on an as need to basis. The noise level in the work environment is usually moderate.
Typical workweek is eight (8) to ten (10) hour workdays five (5) days per week with regular weekend work, as well as early and/or late weekday meetings with customers, vendors and staff personnel as needed.
This position deals with aggressive personalities in a highly competitive industry and may be stressful.