Forklift Quality and Support Technician

Baltimore, MD posted on January 24

More MRA Member Career Opportunities jobs

Categories

 

 

General Accountability:

Reporting to the PDC & Manufacturing Support Manager, the Forklift Quality and Support Technician is responsible for supporting the PDC operations.  The core responsibilities include: ensuring Manitou Quality standards are being maintained, providing technical support, technical problem investigation and resolution

 

 DUTIES AND RESPONSIBILITIES:

  • Trains subcontractor for Arrival/final inspections on Manitou equipment.
  • Assist PDC operators during new option installation.
  • Troubleshoot defective units, define repair parts list and organize the repair.
  • Verify the compatibility of the kits and suggest adjustment accordingly.
  • Supports product evolution training and associated documentation.
  • Prepare or modify option assembly instruction.
  • Control the Quality of the product before delivery to the dealers.
  • Act as liaison between SIOP, Product-support and Marketing department for related issues or relevant topics.
  • Other duties assigned by supervisor.

 

EXPERIENCE/ EDUCATION :

  • Position requires a high school degree. College, vocational or technical educational degree is a plus.
  • Minimum of 2/3+ years’ experience preferably in a heavy industrial manufacturing environment.
  • Candidate must possess a solid working knowledge of machine systems, such as hydraulics, electronics or electrical, and mechanical.
  • Significant background in mobile equipment troubleshooting.

 

KNOWLEDGES :

  • Ease to understand technical documentation about electric and hydraulics mainly.
  • Ability to create adapted training documentation depending on the category of user.
  • Excellent communication, and capacity to train people.
  • Ability to work in autonomy remotely from the main office.
  • Ability to use ERP/ PLM / CAD software (viewer), and office suite.

 

INTERNAL/EXTERNAL CONNECTION:

  • Internal: MHA, CEP, S&S Divisions and S&M Organization
  • External: Subcontractors, dealers, suppliers

 

LOCALISATION AND TRAVEL EXPECTED :

  • This position is located in Baltimore, MD.
  • Up to 20% travel could be required for training and meetings.
  • Candidate must be able to get a TWIC card to work at the port of Baltimore.

 

 


Wage

DOE

Experience

Any

Type

Full-time