CDL Program Director (ACT)

Baltimore, MD posted on January 21

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Reporting to the ACT Manager, the CDL Program Director is responsible for providing leadership for the CDL Program.  The CDL Program Director provides subject matter expertise and actively participates in the curriculum development, revision and implementation process.  As the subject matter expert in a particular program, this CDL Program Director provides face to face product knowledge training to the Admissions or student groups, utilizing materials generated via the centralized curriculum development process.  This position is responsive to the Admissions or client staff when asked to engage with potential students and actively participates in new student orientation. The CDL Program Director is responsible for hiring, assigning, orienting, developing, evaluating and recognizing instructors within the program(s) of study. The CDL Program Director will convene meetings with faculty on a regular basis.

This CDL Program Director is also responsible for monitoring and supporting the student population within his/her program of study.  The CDL Program Director plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question. The CDL Program Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services.  

Finally, the CDL Program Director is responsible for continuous improvement of the program.  Actively engaged in the development and maintenance of the campus effectiveness plan, the CDL Program Director collects data for purposes of analyzing program performance. Program performance data and feedback from the local advisory board is shared with the Academic team for purposes of (centralized) continuous improvement of the curriculum. 

Experience Required:

  • Minimum:
    • Class A Commercial Driver’s License
    • High School Diploma or GED
    • 3 years of experience in driver training or academic instruction in a post-secondary environment OR experience in a management or supervisory role
    • 5 years of commercial driving industry experience
    • Excellent customer service skills


  • Preferred:
    • 3 years of experience in academic instruction in a post-secondary environment
    • 7 years of experience in the field of commercial  driving
    • Working knowledge of federal/state government education regulations
    • 3 years of experience in a management or supervisory role
    • Previous experience as an academic program director
    • Experience in student guidance, or related field