Business Development Manager

Lanham, MD posted on February 4

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At Closet America we are known for our superior product, unparalleled customer service and professionalism, craftsmanship, and service. The results show in our high customer satisfaction scores and in the quality of every system we make. A locally owned and operated company, Closet America offers excellent benefits and a great work culture.

At Closet America you’ll be welcomed into a team of good people who share a commitment to meeting goals and making customers happy. We know how to make work fun, employing friendly competition and sales contests to keep our goals in focus. We set high standards for our work and take pride in a job well done. You’ll enjoy the challenge and reward of transforming lives, one space at a time.

We are looking for a Business Development Manager for our Commercial Sales Department. The qualified candidate will have demonstrated skills in business development and business capture within the interior and/or exterior home improvement industry.

The primary responsibility of this position will be to plan, lead and manage activities related to the identification, pursuit, and capture of commercial sales opportunities. This will be accomplished by identifying potential leads, , assisting in managing the CRM (Customer Relationship Management) process, working with leadership to coordinate and respond to requests for proposals (RFPs), and partnering with marketing to prepare messaging and collateral information for client distribution. This position requires STRONG organizational abilities, time management skills, ensuring deadlines and deliverable are met, relationship building characteristics and strong leadership attributes. One should expect frequent interaction with clients and colleagues – a high degree of confidentiality and discretion is therefore required.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Essential Functions Statement(s)

  • Formulates marketing strategies in conjunction with President and Marketing Manager, with responsibility to implement.
  • Identifies and generates prospects through marketing strategies that focus on potential customers in target markets.
  • Consistently tracks the development of marketing strategies and their performance in order to achieve organizational goals and objectives.
  • Develops and manages marketing and advertising content for all channels.
  • Tracks industry market intelligence with respect to market development, projects, competitive activity, customers, etc.
  • Using knowledge of the market and competitors, identify and develop the company’s unique value proposition.
  • Generate qualified leads via pre-existing relationships, cold calls, face to face meetings, property/office visits, and other means as appropriate
  • Represent company at networking events/meetings to promote the company’s products and services.
  • Develops and presents relevant business proposals.
  • Develops and maintains relationships with clients.
  • Build and maintain a robust pipeline of opportunities.
  • Develop sales forecasts with probability percentages and pipeline status updates
  • Establish and maintain relationships with industry influencers and key strategic partners.
  • Develop proposals that speak to client’s needs, concerns, and objectives while maintaining company profitability.
  • Assess wins and losses to impact future selling strategies
  • Manage the on time and on budget delivery for project sold.
  • Build a team through key hires as required to support accounts and projects.



The Business Development Manager will have at least 2 years’ experience selling to home builders, property managers, assisted living facilities, etc.   The ideal candidate will also have experience with project managing the delivery of installed project. 



Education and Experience: Bachelor’s degree and minimum 5 years of business to business sales and or business development experience; any equivalent combination of education and experience. 


Computer Skills: Competency with Microsoft Office (Word, Excel, Outlook, Power Point), CRM/ERP software such as .


Work Environment: The position primarily works outside of the office and may involve working in the elements and inclement weather.  The remainder of this position is performed in a climate-controlled office environment.


  • Medical Plan with HSA
  • Prescription Drug Plan
  • Dental Plan
  • 401k with Immediately Vested Company Match
  • Educational Assistance
  • Free gym access
  • Company-paid holidays
  • Paid Time Off
  • Additional Voluntary Benefits
  • On the job training and professional development